After completing an assessment questionnaire, you receive immediate feedback which includes your scores on 14 important areas of conflict resolution. These scores pertain to things you are doing to help resolve conflict as well as things that are likely to make conflict worse. The feedback gives recommendations on areas to address for improved conflict resolution. To learn more about any one score, just click on it, and you will be taken to a resource bank of information for that particular score. Here, you can learn about what the score is and why it is important for conflict resolution. You can also explore a number of techniques you can use to make improvements in that area.